Privacy Policy

At Coulter Creative ("we," "our," or "us"), your privacy is important. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.coultercreative.ca, and engage with our services.

1. Information We Collect

We may collect personal information in the following ways:

Information You Provide:

When you fill out our contact form, sign up for a discovery call, or request a proposal, we collect your name, email address, business name, social media handles, and any additional information you provide voluntarily.

Automatically Collected Information:

When you visit our website, our servers may collect data such as your IP address, browser type, referring/exit pages, and timestamps for analytics purposes.

Cookies:

We use cookies and similar tracking technologies to personalize your browsing experience and understand how visitors interact with our website. You can disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and communicate with you about our services
Deliver custom social media strategies and proposals
Improve website functionality and user experience
Send occasional updates or newsletters (only if you opt-in)
Comply with applicable laws and regulations

3. Sharing Your Information

We do not sell or rent your personal data. We may share it in the following cases:

With trusted service providers (e.g., email marketing platforms, scheduling tools) who help us operate our business
To comply with legal obligations, government requests, or court orders
In the event of a business restructuring, such as a merger or acquisition

4. Your Rights

You may request to:

Access or update the information we have about you
Opt out of marketing emails at any time
Request deletion of your personal information
Withdraw consent where applicable

To make a request, contact karin@coultercreative.ca.

5. Data Security

We take reasonable measures to protect your information. However, no online platform is 100% secure, and we cannot guarantee absolute protection.

6. Third-Party Links

Our website may contain links to social platforms (like Instagram or LinkedIn) or other external sites. We are not responsible for their privacy practices. Please review their policies if you interact with them.

7. Children's Privacy

Coulter Creative does not knowingly collect or store data from children under 13. If we become aware of such data, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Coulter Creative
Email: karin@coultercreative.ca
Website: www.coultercreative.ca